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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Dee

May 29, 2026

5  out of  5
rating by S Dee
"I recently switched my auto policy to an "AI driven" company that shall remain nameless. Less than a month in, they raised my premium by $21.50 a month, with no explanation. Of course, being "AI driven," I couldn't reach a human to speak with. I was referred to Stephanie Tafua by a friend and was able to get an auto and renter's policy for less that I was paying before. I've been insured by State Farm in the past, and I've always been impressed by their customer service."
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Cory Fields

May 28, 2026

5  out of  5
rating by Cory Fields
"I set up policies for jewelry and auto on 2 vehicles. I inquired online and Richard reached out almost immediately. Richard and Stephanie were both extremely helpful and responsive. Highly recommend his office!"
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Angel Navarrette

April 14, 2026

5  out of  5
rating by Angel Navarrette
"Courtney recently reached out to see if I’d be interested in comparing rates. They were significantly cheaper than Progressive and Farmers, saving me a substantial amount. Thank you again Courtney!"
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E Kidd

April 13, 2026

5  out of  5
rating by E Kidd
"Courtney Hamilton was phenomenal!!

Extremely detailed, very efficient and focused immensely on my family having the most coverage. What I like most from this experience is how seamless the process was. I have recommended 3 people thus far. To all reading please give them a call immediately."
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David Pratt

April 2, 2026

5  out of  5
rating by David Pratt
"Always receive quick response and thorough customer service from Stephanie, Elizabeth and Richard. They go out of their way to deal with any question or need immediately and offer assistance on any customer request……..….in the moment. Their patience in dealing with a needy customer (like me) stands out. Thanks guys !!"
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Kali Lawson

March 31, 2026

5  out of  5
rating by Kali Lawson
"5 stars!! I have been with them for a long while now and never have had issues!! Courtney and Stephanie are the best!! Thanks!!"
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Walt Borges

March 19, 2026

5  out of  5
rating by Walt Borges
"Vasti Patino brings excellent knowledge and a cheerful attitude to solving the little problems that beset insurance consumers today. My apartment complex hired a 3rd-party to administer renters insurance requirements, and of course, they changed the name and address of the interested parties clause. Vasti took care of these changes in less than five minutes, and emailed me the documents to prove it. I look forward to dealing with her in the future when I have questions about renters or auto insurance. Good hire, Richard!"
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Edward DeCambre

March 13, 2026

5  out of  5
rating by Edward DeCambre
"Richard Munoz and his team have provided me with top-tier customer service and are always available to answer questions when I have them. Courtney Hamilton and Stephanie Tafua are always there when I need them and make a difference when I’m considering coverages. Thanks for all your help!"
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Rietta Mc knight

March 4, 2026

5  out of  5
rating by Rietta Mc knight
"I had a bad car wreck. Got hit from behind and pushed into oncoming traffic. My car was totaled. The service I got from Richard and Stephanie was absolutely amazing. They gave me info I needed, the claims process etc. Kudos to State Farm Head office with help regarding my payout for my car. I am still going for physical therapy and hope to be healed physically and emotionally soon!"
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Stephanie Currie

February 23, 2026

5  out of  5
rating by Stephanie Currie
"I first came in contact with Stephanie 3 years ago. She has always been the most courteous and helpful person. She was faithful about calling me every few months to give me a quote on my auto insurance. She deserves all the credit for being tenacious and this last call State Farm's quote was over $400 less than I was getting from my insurance company! I am thankful for her for keeping at it. Now I'm a State Farm customer and all due to her patience and determination to be the best!"
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Kelly K

February 19, 2026

5  out of  5
rating by Kelly K
"Richard and Stephanie in his office are both absolutely fantastic! They saved me literally hundreds of dollars each month on my insurance, and are extremely friendly and helpful."
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Monika Wagner

February 13, 2026

5  out of  5
rating by Monika Wagner
"I have been with Richard and his team for a few years now and their service is impressive. Thank You"
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Statecollege Statecollege

February 6, 2026

5  out of  5
rating by Statecollege Statecollege
"I can’t say enough good things about Richard Munoz and his team at State Farm. Richard, Stephanie, and Courtney consistently go above and beyond to make sure everything is handled clearly, efficiently, and with genuine care. They take the time to explain options, answer questions thoroughly, and make the entire process feel easy and stress-free. You can tell they truly value their clients and take pride in what they do. It’s rare to find a team that is this professional, responsive, and personable all at once. Highly recommend working with them if you want outstanding service and people you can actually trust."
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Jason Montiville

February 4, 2026

5  out of  5
rating by Jason Montiville
"Richard and his staff are professional and kind. They have always answered our questions promptly and have delivered superior service ever since joining his agency. We highly recommend Richard Munoz and his staff."
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Sean David

February 4, 2026

5  out of  5
rating by Sean David
"Richard provides fantastic coverage and support, he’s an amazing agent. State is literally there when you need them most."
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Cindy Kippert

January 26, 2026

5  out of  5
rating by Cindy Kippert
"Stephanie was great to work with. She is very professional. She was thorough and answered all of my questions. I appreciated that she followed up with me to make sure that I had everything I needed going forward."
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Jordan Stokes

December 17, 2025

5  out of  5
rating by Jordan Stokes
"Every time I call, what I ask for is taken care of, I am given a fair price, and the customer service is always super helpful. Highly recommend."
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Joel Bakki

November 24, 2025

5  out of  5
rating by Joel Bakki
"I have been working with Elizabeth Dycus on my home and auto insurance for the past year and she's amazing to work with. She's prompt in her replies, professional and provides excellent customer service. I'd recommend Elizabeth for anyone looking for Insurance."
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Kristina pearson

November 21, 2025

5  out of  5
rating by Kristina pearson
"I was referred to Richard Munoz after talking to a friend about my extremely high car insurance rates. They were quick to give me a quote and I was extremely happy with the savings I received. We have 5 drivers and 2 are teens and they were able to save us a substantial amount of money with the same exact deductible, etc. We now have life insurance, personal article floater and one of our properties insured with them. Stephanie is wonderful to work with and I appreciate working with local people who are always there if you have a question. I would definitely give them a call if you are in the market for new insurance or to compare rates."
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Russell Ochoa

November 17, 2025

5  out of  5
rating by Russell Ochoa
"Courtney was friendly, kind and an incredible help with making sense of policy updates. That's always been my experience when dealing with anyone from Mr. Munoz's office. Thankful for their patience and expertise. Thank you, Courtney!"
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Jennifer Lloyd

November 13, 2025

5  out of  5
rating by Jennifer Lloyd
"Stephanie was a pleasure to work with. She was very knowledgeable and gave me some good information to think about. I was very pleased with the service I received."
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Bill Hubbard

November 7, 2025

5  out of  5
rating by Bill Hubbard
"Richard, Courtney and Stephanie are great to work with and stay on top of our insurance needs. We have our auto and home policies with them and they have been very responsive anytime we have questions or concerns. Highly recommend them for your insurance needs."
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Bill Wofford

November 7, 2025

5  out of  5
rating by Bill Wofford
"Richard has excellent long time employees who always answer the phone, and are quick to help our small business."
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D R

November 6, 2025

5  out of  5
rating by D R
"Courtney is absolutely amazing! She always handles things and takes care of me. Richard will go to bat for with Statefarm and the adjusters. I highly recommend this Statefarm team, especially that nice lady Courtney."
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david delong

November 3, 2025

5  out of  5
rating by david delong
"Stephanie was very helpful and very patient with me while setting up my life insurance policy i very much appreciate that and look forward to any future business"