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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pecos Bill

February 28, 2025

5  out of  5
rating by Pecos Bill
"When you have multiple insurance needs, it is difficult to find someone to handle it all. Richard Munoz is our super agent. Richard is professional, knowledgeable and personable. He has been with us for 15 yrs-with new homes,kids, cars, etc. Not to mention super responsive with any questions that we have. Couldnt ask for a better agent!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Richard "
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Prema Nandakumar

February 28, 2025

5  out of  5
rating by Prema Nandakumar
"I am extremely pleased with the service I receive from Richard Munoz. From the beginning, he has taken the time to understand my specific insurance needs and provide clear, honest, and professional guidance. Richard is very knowledgeable about different policy options and helped me find the best coverage at a competitive price. What truly sets Richard apart is his dedication to customer service. He is always responsive, proactive, and goes above and beyond to ensure I have the information I need. I appreciate the personalized approach and the effort to make sure I feel supported and confident in my choices. If you are looking for a trustworthy, professional, and friendly insurance agent, I highly recommend Richard Munoz. I am grateful for his expertise and support."
We responded:
"Prema - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Dan Flanagan

January 9, 2025

5  out of  5
rating by Dan Flanagan
"I had coverage with another insurance company since 1977. My rates were raised so high that we could no longer stay with this company. I went to State Farm and was shocked what Courtney did for us. We got coverage for home and auto and saved several thousand dollars in about 15 minutes. She was very professional and knowledgeable about their product. I highly recommend State Farm and especially Courtney."
We responded:
"Dan - Thank you for taking the time to share your thoughts! We are glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Richard"
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Julie Novinger

December 20, 2024

5  out of  5
rating by Julie Novinger
"Very helpful, caring and supportive. Has been a great agent for all my insurance needs. After my accident, Richard has taken care of everything for me, and made dealing with the claim very smooth."
We responded:
"Julie - I am thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Richard "
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Julia Krueger

November 9, 2024

5  out of  5
rating by Julia Krueger
"Richard and his State Farm office have served our family exceedingly well for the past 6 years. Richard provides prompt, honest, efficient & professional insurance services. And he is an extremely nice man who has gained our trust. Not easy in our world today. Thanks Richard!"
We responded:
"Julia - I appreciate your review! I am delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Glo Ter

November 8, 2024

5  out of  5
rating by Glo Ter
"Richard is an A+ agent. You will always get a response, and it will always be timely. He provides great insurance along with good rates. Please go see him."
We responded:
"Gloria - I am thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Richard "
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Fred Viancos

October 9, 2024

5  out of  5
rating by Fred Viancos
"Courtney has been great to deal with our car and home insurance, thanks!"
We responded:
"Thank you for your feedback, Fred! We look forward to working with you for your insurance needs! - Richard "
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Barbara Davis

September 14, 2024

5  out of  5
rating by Barbara Davis
"Thank you Richard for making the experience of having my car totaled a pleasant one! I truly appreciated all of your guidance, and most importantly, the compassion you showed me during that time. Keep up the good work!"
We responded:
"Thank you for your kind words, Barbara! I am glad that I was able to assist!"
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tera l

June 11, 2024

5  out of  5
rating by tera l
"Richard's team has been taking care of me and my family for years and years and I have never had a problem or issue they couldn't handle. They make everything user friendly, they take the time to make sure you feel heard and have an opportunity to ask ALL of your questions and feel confident about any choice you arerying ti make! I would recommend any and every one to use the Richard Munoz team for all of your insurance needs. Special shout out to my preferred contact in the office, Ms. Courtney! She goes ABOVE AND BEYOND for me and my family every single time. I will never trust any one in the insurance world the way I trust this team! Yall are amazing and I am so grateful for everything yall have done. You helped through one of the hardest times in my life and made it all as easy as possible and I am forever grateful for our Statefarm family!! I am without a doubt a life long customer!"
We responded:
"Tera - I appreciate your review and are excited to collaborate with you for many years ahead! - Richard"
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Katrina Navarro

June 11, 2024

5  out of  5
rating by Katrina Navarro
"Richard and his team are always helpful, so kind, and work the fastest when I need something done."
We responded:
"Katrina - I sincerely appreciate you taking the time to share your feedback! We also thoroughly enjoy working with you! - Richard"
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Krishnachaithanya Attapu

June 11, 2024

5  out of  5
rating by Krishnachaithanya Attapu
"Great team to work for insurance needed. Always available and easy to work with the agent."
We responded:
"Krishnachaithanya - I sincerely appreciate you taking the time to share your feedback! - Richard"
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Govindarajan Kapistalam

June 11, 2024

5  out of  5
rating by Govindarajan Kapistalam
"I worked with Courtney on getting a home, auto, dwelling, and umbrella quotes. She did an excellent job and was very attentive to all my queries. I would highly recommend her and will definitely use her again."
We responded:
"Govindarajan - I are grateful for your review! Please don't hesitate to reach out if there is anything you need! - Richard "
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earl webb

June 10, 2024

5  out of  5
rating by earl webb
"I needed to reduce costs Richard and Courtney Hamilton, and the rest of the team where professional ,courteous, and down to earth. I recommend this office . I switched over from Progressive, saved almost 100 dollars per month and got the transfer done in office in 18 minutes. Loved it!!!"
We responded:
"Earl - I am delighted that we could offer you excellent value! Please don't hesitate to reach out if there is anything you need! - Richard "
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L C

April 19, 2024

5  out of  5
rating by L C
"Stephanie at State Farm is hands down the best auto insurance agent I've ever worked with. Her knowledge of the industry is unmatched, and she made sure I had the perfect coverage for my needs without breaking the bank. If you're looking for top-notch auto and/or homeowners insurance and exceptional service, Stephanie at the Richard Munoz State Farm office is the one to call!"
We responded:
"Thank you for your kind words, Elizabeth! We look forward to working with you for years to come!"
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Deeptanshu Verma

March 9, 2024

5  out of  5
rating by Deeptanshu Verma
"Great experience getting insurance for my rental property in Buda, TX"
We responded:
"Thank you for the review Deeptanshu! We look forward to working with you too!"
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C M

February 16, 2024

5  out of  5
rating by C M
"Love working with this office. Richard's team is super easy to work with."
We responded:
"Thank you for your review! Our goal is to help make your insurance experience easy! - Richard "
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Brandon Dittmar

December 29, 2023

5  out of  5
rating by Brandon Dittmar
"I was looking to switch from my previous insurer to State Farm and visiting this office made the transition a breeze. Working with Stephanie was a great experience and she was extremely helpful with customizing my policy to my needs. I would definitely recommend visiting this office if you live nearby and want to learn more about switching over. I not only saved a lot of money on car insurance, but I also walked out with better coverage than I originally anticipated. 100% recommend!"
We responded:
"Thank you for your feedback, Brandon! We look forward to working with you and welcome to the State Farm family!"
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Josh

November 30, 2023

5  out of  5
rating by Josh
"I’m not use to having an agent as I have always been with USAA, but for the past 4 years this place doesn’t fail. Highly recommend."
We responded:
"Thank you Josh! We look forward to working with you."
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Caitlin Case

September 25, 2023

5  out of  5
rating by Caitlin Case
"In an industry often known for its complexities and jargon, Richard Munoz truly stands out as a beacon of clarity and professionalism. My vehicle was damaged from the recent hail storm and Richard demonstrated exceptional patience and responsiveness throughout the process. His dedication to customer service made me feel valued and reassured in an otherwise stressful situation. In conclusion, if you are looking for an insurance agent who possesses professionalism while also maintaining a warm and approachable demeanor, Richard Munoz is the person to call."
We responded:
"Caitlin - thank you for your review! Our goal is to help make insurance as simple as possible!"
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Emily Beard

July 27, 2023

5  out of  5
rating by Emily Beard
"I’ve been with Richard for 16 years now. Courtney has always been fantastic and easy to communicate with. Whenever I need something I have no problem and they go above and beyond. I would highly recommend them!"
We responded:
"Emily - Thank you for your continued support and allowing us to help you with your insurance needs! - Richard "
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General Meats LLC

July 27, 2023

5  out of  5
rating by General Meats LLC
"Hello, I have been with State Farm for more than 4 years and Richard's office has actually been very attentive to provide me with the service I need, which I recommend since I have several policies with it and I recommend working with them."
We responded:
"Helmy - Thank you for your business and congratulations on your new home! - Richard "
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Ryan Smith

April 24, 2023

5  out of  5
rating by Ryan Smith
"Richard is the most prompt insurance agent I have ever had. Thank you Richard for the timely work and great rates."
We responded:
"Ryan - Thank you for your feedback and I appreciate your business!"
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J Davila

March 13, 2023

5  out of  5
rating by J Davila
"I’m a relatively new customer . I found State Farm a user friendly web site to begin our application which quickly was transitioned to the local office of the State Farm agent Richard Munoz and his employee Courtney Hamilton . This office and Courtney assisted me in finalizing my application for a State Farm Auto and rental policy . Courtney my primary contact was excellent in helping me to sign up for the insurance limits I needed and assisted me in making sure I had a good insurance rate from a reputable company . I was able to get some discounts on my policy . All in all Richard Munoz State Farm agency is an ideal place to get a good auto and rental policy and to know you have a local on site insurance agent and staff close by in our area and a phone call away to assist you personally in whatever you need ."
We responded:
"Thank you for your review! We enjoy taking our time in addressing of all of our policy holders needs and questions!"
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Shannon Gill

February 28, 2023

5  out of  5
rating by Shannon Gill
"Courtney and Richard were great and even stayed after their closing time to accommodate us switching our home and car insurance to State Farm from GEICO."
We responded:
"Thank you for your review Shannon! I am glad we were able to help with your insurance needs!"
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Valerie Blevins

January 20, 2023

5  out of  5
rating by Valerie Blevins
"Richard with State Farm has helped me tremendously on many occasions. Fence claims, roof claims, car claims! Even when I am not filing through State Farm (ex: car accident that was not my fault) Richard will call and email with extremely helpful advice, tips and tricks! He goes out of his way to respond timely and is very knowledgeable at what he does."
We responded:
"Thank you Valerie! I appreciate your kind words! - Richard "